Who this is for
Shopify store owner whose custom product-description tab disappeared after replacing a theme.
The store changes theme version and its existing description tab no longer opens.
The result
The agreed product-description tab opens and closes on a duplicated theme on phone and desktop while the underlying product text remains unchanged.
What is included
- Identify the old custom tab and its content source
- Replace only the lost tab interaction on a duplicated theme, without relying on the removed dependency
You receive
- A tested duplicated-theme change with file list
- Before/after screenshots at phone and desktop widths and revert instructions
What is not included
- Whole-store theme migration
- Editing product descriptions or search ranking
- Checkout customisation
- Restoring paid app features without the app licence
What we need from you first
- Public URL and screenshot of old tab, without customer data
- Old and new theme names and approximate update date
Never send passwords, keys, customer records or confidential code in the first enquiry. Secure handover is agreed after scoping.
How we check it is done
- The agreed product has a usable tab that reveals the same product text at 390px and 1440px in theme preview
- The tab can be operated by keyboard and the add-to-cart control still adds the right variant
You inspect the named test result and sign off before payment. Your authorised account holder performs and verifies any live change.
When we would stop or decline
- The missing content is in an app account or licence the owner no longer has
- There is no recoverable product content or prior theme, requiring a new feature design
Questions
Will you publish the updated theme?
The owner publishes after approving the duplicated-theme preview and rollback.
What if the product text itself is gone?
That is data recovery, not this tab repair. We stop before charging for this scope.
Price and terms
£125 · untested offer price. After the agreed test passes and you sign off; no payment before sign-off.
This is a new service with no published client results. The price is a starting point we have not yet tested with buyers. Nothing is ordered or charged by the enquiry. The full specification is on the Synthetic Industry catalogue.